Get in touch with
Rouge True
Our team is based in the heart of Christchurch, dedicated to ensuring your experience on our social gaming platform New Zealand is seamless, secure, and purely for entertainment. Whether you have technical queries or feedback on our premium browser mini games, we are ready to assist.
General Inquiries
For questions regarding your virtual currency balance, account access, or general feedback on our free play game portal.
Physical Office
Our administrative hub is located in the Christchurch Central City district, serving as our regional base of operations.
9 Cashel Street,
Christchurch Central City,
Christchurch 8011, NZ
Availability
Our local support team operates during standard New Zealand business hours to assist our online interactive games NZ community.
Visit us in
Christchurch
We prioritize local accountability. Our office in Cashel Street is the heartbeat of Rouge True, where we monitor platform performance and manage New Zealand operations.
Open in Google MapsSend a direct
message to our team
Whether it is a technical glitch in a game or a question about account self-exclusion, your message is routed directly to a staff member in our Christchurch hub.
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Response Time
We aim to respond to all general inquiries within one business day.
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Technical Support
Please include your browser version for faster troubleshooting of mini games.
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Privacy Guaranteed
Your contact information is only used to address your specific request.
Community Safety Resources
As a resident social gaming platform in New Zealand, we are committed to the safety of our players. If you need support with digital habits, these professional organizations are ready to help.
Dept. Internal Affairs
Regulatory information on social and interactive entertainment in New Zealand.
Health NZ
Public health guidance on maintaining healthy digital entertainment habits.
Problem Gambling Foundation
Local NZ support for individuals and families regarding balanced play behavior.
Gambling Helpline NZ
24/7 confidential support and education for all New Zealand residents.
Rouge True is an entertainment-only platform using virtual currency. If you feel you need a break, please visit our Responsible Gaming page for self-exclusion options.
Ready to return to the Lobby?
Our game selection is always growing and technical help is just a click away.